Corporate Event Horizon

Optimisation removes friction by first removing ceremony.

There is a particular kind of silence unique to modern job hunting.

Not rejection.

Rejection is at least recognisably human, and most adults can recover from rejection.

Rejection implies:

  • consideration,
  • conclusion,
  • acknowledgement.

Somebody, somewhere, briefly held your existence in their mind before deciding:

“no thank you.”

Silence feels different.

You upload:

  • your carefully formatted document of professional selfhood,
  • your time,
  • your optimism,
  • and some increasingly fragile portion of your self-esteem,

and feed the entire thing into a system that responds with absolutely nothing whatsoever.

Not even:

“we received your application.”

Just administrative absorption.

A sort of corporate event horizon.

The point beyond which no acknowledgement escapes.

And I think the reason this feels so unsettling is that humans are oddly dependent on recognition.

Not praise, or approval.

Just recognition.

A nod across the counter.
A “thanks, we got it.”
A “sorry, not this time.”

Some tiny signal confirming that another human nervous system briefly encountered your own.

The strange thing is that this silence feels increasingly familiar because so many modern systems now operate this way.

Customer service portals.
Automated phone systems.
Recruitment platforms.
“Do not reply” email addresses.
Abandoned cart reminder emails pretending somebody noticed you personally wandered off while shopping for lamps.

Everywhere you look, systems simulate the appearance of relationship while quietly optimising away the cost of actual human interaction.

Which is efficient.

And emotionally bleak.

A while ago I wrote about shipping fees and accidentally ended up writing about processed meat.

Specifically the strange feeling of being processed generically. Of realising that somewhere along the way:

  • customer became unit,
  • interaction became throughput,
  • and relationship became logistics.

Job applications increasingly feel similar.

You are not really interacting with a person, or even really a company anymore.

You are entering a pipeline; a queue.

A filtration system.

A risk-management process designed primarily to reduce the amount of unnecessary human engagement required before narrowing the field to a statistically manageable number of candidates.

Again, completely rational, and yet strangely dehumanising all the same.

Every individual part of the system makes sense in isolation.

Employers receive hundreds of applications.
Recruiters manage impossible workloads.
Automation reduces labour.
Templates reduce inconsistency.
Standardisation reduces liability.

But stacked together they produce a strange modern experience:

humans continuously attempting to present themselves as human beings inside systems increasingly designed to avoid behaving like one in return.

Which is not cruelty exactly.

Mostly it is optimisation.

And optimisation has a tendency to slowly remove friction by first removing ceremony, then removing warmth, and eventually removing acknowledgement altogether.

The thing I find myself missing is not necessarily personalised feedback.

It is simply evidence of human receipt.

A small signal that says “yes, another person exists at the other end of this process.”

Anyway.

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